I want to like this restaurant, and I've tried to, since it opened. I'm from the area, and have been eating and preparing Mediterranean (Lebanese/Syrian) food for almost 50 years. My final takeaway after eating at the Park Grill at least 30 times, is that it's a completely hit-or-miss proposition: when it's good, I walk away contented and wondering if I've judged them unfairly in the past. But when it's not.... Service at this restaurant has, and continues to be the confounding deal-breaker for me. My experience has been that the females working there are not a happy lot. Not a misogynist by any means, but the male servers have been uniformly outstanding, especially a young man named Chris; and at least two of the waitresses need to find other jobs. It's been so bad that, after waiting for over 15 mins trying to get the attention of one waitress just to put in a drink order (she had 5 tables total, the place was empty), my date and I got up and had a wonderful lunch down the street at the Cabbage Patch Cafe. Another waitress seemed unfocused and oblivious, and actually called me rude for asking for additional lemon for my water, but did it with a smile...(?)...For me, this was the final straw. We train people how to treat us, and I can't in good conscience continue to patronize a place who's not paying attention to the multiple bad reviews about service It's too bad, because the service does the kitchen no favors at all. I've had good meals there (though clearly not Dearborn quality), and walked away happy. And the restaurant is so close to where I live...Like I said, I want to like this place, but with so, so many other options for great Mediterranean food in the area, it' makes no sense to enable the owners any longer.
This message is for the owner: your restaurant is sometimes hit or miss, mostly because you do not have enough wait staff. I walked out once after being seated...then ignored for fifteen minutes. I love the food but it is also not consistent. When it's on it's on, but when it's not, it's chaos.
DO NOT VISIT 1HR BEFORE CLOSING FOR DINNER!! We had very poor sevice and food was warm at best! Fries were good... We went there after airport and were Very Disappointed!! There pita bread was also stale... or sat out after far too long!! We were NOT satisfied!!
Food was great. Nice size portions. But the lady who waited on us sucks.
super excellent food. ask for chris the server. hes very friendly and professional