Over 15 min wait for 3 cars in front of us, ordered monster burger combo and got a mushroom and Swiss burger. They did not apologize for the excessive wait and we were 20 miles down the road before we realized they gave us the wrong sandwich. I love Hardee's and was excited to have one on the way, but this was the worst fast food experience. Also, I would have loved to fill out their survey but they failed to provide me with a receipt, which seems pretty confident. I won't be a regular at this business!
Food is really good when it's fresh, restraunt dinning area is not always kept clean, employee had a radio behind counter that was too loud. Employees need lots of improvement!!! Stopped in 7-4-18 and lobby tables are dirty trash over full. Should have gone to Subway....
Boy do I miss the good ole days of everything made to order! Holding ovens are the worst invention ever! All you ever get now is cold and stale garbage!
Horrible horrible customer service the guy who took our order treated us like we shouldn’t be there and took his time up. He slammed his hand down on the register because we didn’t order fast enough and rolled his eyes. I mentioned it to girl in charge that she needed to get someone else up front to treat people better and she didn’t care at all just said ok and turned away from us. Now I see where her employees get it. Piss poor excuse of a boss and employee. They just lost our business for good. People in Ellsworth need to get rid of this place!!! Stay clear of this place so they go out of business!!
Bozos don't even know what their own posters in the windows offer. I asked about the mix and match for six bucks special on the window poster. Oh no, they say. That's only until 5pm.